Sir Jim Ratcliffe’s Manchester United overhaul shows no signs of slowing down as Toby Craig becomes the latest high-profile recruit. Craig, formerly Chelsea’s director of communications and public affairs, will take on the role of chief communications officer at Old Trafford.
This appointment follows a series of strategic moves by Ratcliffe and his INEOS company since acquiring a stake in the club. Manchester City rivals poached Omar Berrada and brought him in as chief executive, while Jason Wilcox joined as technical director from Southampton. Negotiations are also underway with to become the new sporting director.
Craig’s arrival signals a shift in communication strategy for United. He will reportedly have a broader remit than his predecessor, Ellie Norman, with a strong focus on both communications and public affairs. This aligns with Ratcliffe’s vision for a more robust organizational structure.
In February, Ratcliffe emphasized the importance of a well-defined hierarchy for United’s long-term success. He acknowledged the need for patience and building a strong foundation, including separating coaching and executive roles.

Craig’s experience working alongside Berrada at Manchester City and his previous role at Chelsea suggest he possesses valuable expertise for United’s communication overhaul.
With key positions being filled with experienced personnel, Ratcliffe’s vision for a revitalized Manchester United is taking shape. Craig’s appointment signifies a further step towards establishing a strong organizational structure, a crucial element in the club’s quest for future success.








